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Atlanta Linkup is a unique social group whose fundamental basis is courtesy, consideration and accountability.

We take RSVPs to events very seriously, because we want everyone in the group to have confidence in each other, and to be able to plan events based on this confidence.

After all, don't you want people to show up if they say they'll show up, and don't you prefer people you can truly count on?

Want to host an event? Please read the guidelines for hosting an event as well as the Linkup Good Hosting Guide.
THE LINKUP GOOD HOSTING GUIDE



1 INTRODUCTION
   1.1 Serious Tips Right Off the Bat

2 HOW THE LINKUP SYSTEM CAN HELP YOU AND YOUR GUESTS
   2.1 Public events vs. private events
   2.2 RSVP maximum
   2.3 Guest list and wait list
   2.4 Reliability threshold for RSVPs
   2.5 Members only events vs. open events
   2.6 48-hour cancellation policy
   2.7 Automatic notification of cancellations
   2.8 Pre-pay event option through PayPal
   2.8.1 Recording payments manually for pre-pay events
   2.8.2 Sending reminders for pre-pay events
   2.8.3 Removing guests who have not paid for pre-pay events
   2.9 Crashable / not crashable setting
   2.10 Sending messages to your guest list, wait list, or both
   2.11 Automatic reminders for your event
   2.12 Expanding your guest list
   2.13 Removing a guest - for any reason
   2.14 Cloning an event
   2.15 Passing an event off to a new host
   2.16 Canceling an event
   2.17 Changing the date or time of an event
   2.18 Generating name tags for your event
   2.19 Uploading an image of the location for your event
   2.20 Uploading pictures after your event
   2.21 Follow-up report for your event
   2.22 Copying your event
   2.23 Keeping your home address private

3 TYPES OF EVENTS
   3.1 Large vs. small
   3.2 Highly planned vs. flexible
   3.3 High host responsibility vs. low host responsibility
   3.4 Free vs. potluck vs. pay-your-own-way vs. pre-pay
   3.5 Commercial venue vs. outdoors vs. private home
   3.6 Multi-day events

4 THE GOALS FOR ANY EVENT
   4.1 Make sure you have a good time
   4.2 Help your guests have a good time
   4.3 Make it easy on yourself
   4.4 Make it easy on your guests

5 DESIGNING YOUR EVENT
   5.1 Knowing what you want
   5.2 Who do you want to want to attend?
   5.3 What do you want the experience to be for your guests?
   5.4 Choose a venue that supports your goals
   5.5 Advance notice
   5.6 Writing a great event title and description
   5.7 Editorial guidelines for event titles
   5.8 Setting expectations



1 Introduction

    The purpose of this document is to help you host successful events through Linkup, with ease and confidence. Specifically, we want to help you:
  • Plan events with a minimum of stress, and a maximum of success
  • Know your options in every aspect of your events
  • Understand better how the Linkup system can help you
  • Avoid common pitfalls
  • Build your reputation as a good host

1.1 Serious Tips Right Off the Bat

    We'd like to offer a few serious tips regarding events, based on our experience of running 30 Linkup sites for 3 years, and managing more than 25,000 events:

  1. Events on short notice generally just do not work. Most people are busy, so most people have already made plans for the coming few days. We know you may not like to hear this, but in nearly all cases the successful events are those which allow a minimum of one week lead time. Two weeks is even better. If you want your event to succeed, please keep this in mind.

  2. Most people do not respond positively to events with a high RSVP maximum. We have discovered that many, many people are looking for smaller events, because smaller events offer higher quality opportunities for interactions of substance. So we would strongly encourage you to post events with a truly modest RSVP maximum, such as 6 people, or 8 people.

    You'll actually get a much better response, in part because of the supply/demand curve; people perceive a smaller event with 2 people signed up as a winner, but perceive an event with 80 RSVP maximum and 2 people signed up as a loser.

  3. Include a picture in your profile, or a description of what you look like in the event. People feel much more comfortable when they know who they'll be looking for at an event. No one wants to take the time to go to an event, without knowing who to look for. Please provide an easy way to recognize you!

    We hope you'll take these suggestions seriously, because we truly want your events to succeed.

    The entire purpose of the Linkup system is to make it easy for you to design events of all different kinds with assurance and fine control of the essential aspects of your event, and to make management of your event as easy and convenient as possible. The Linkup software offers a set of options when creating your event, all of which can be edited later on simply by viewing your event while logged in, and selecting the option or feature.

     Planning an event can be easy, or can be tricky, stressful, or energizing, all depending on the choices you make, and how you handle those choices. Much of the information contained in this guide may seem obvious, but it's amazing how often people overlook the obvious in actual practice.

     We welcome your participation in further developing this guide, for the benefit of all members of Linkup. Please feel free to write to us with suggestions or requests.

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2 How the Linkup System Can Help You and Your Guests

2.1 Public events vs. private events

     The first choice you make when creating an event is whether the event will be public or private. There are two links on every page of the web site for creating events:

  • create public event
  • create private event
     A public event is an event that is listed on the web site, which will be included in the events digest announcement by email, and for which any Linkup member can send in an RSVP.

     A private event is an event that is not listed on the web site, will not be inclluded in the events digest announcement by email, and instead has a private URL that you can then send only to those people you wish to invite. If you only want to invite certain people, you will need to send individual messages to those people you'd like to invite, including the exact URL of the event in the messages.

     Please note that we do not consider it appropriate to send invitations to a private event to people you do not know. We consider that spam, and we quickly rescind the messaging privileges or permanently delete anyone attempting this.

     Any public event can be converted to a private event at any time, and vice versa. To convert your event:

  • While logged in, view your event
  • Select "edit event details"
  • Change the public/private setting for the event
  • Save the event in its new form
     Because we screen all events before public posting in order to screen out promotional events or events deemed offensive or inappropriate, if you convert a private event to a public event, the event is NOT automatically posted to the web site, but instead is put in the event queue for evaluation as a public event. A public event can always be immediately converted to a private event, however.

     What some hosts do as they get to know people on Linkup is first create their event as a private event so that they can invite their friends first, then convert the event to a public event to invite new people as well.

     The same approach applies to sub-groups within Linkup. If you want an event to be announced to your sub-group, first create the event as a private event, announce the event to the sub-group or have the group moderator send out a message. This means that only people in your sub-group will know about the event. If later on you want to open the event up to anyone on Linkup, you can always convert the event to public.

     To let others know about your private event, you have three options:

  • Post a notice on the bulletin board for the group (not very private, however)
  • Ask the moderator of the group to send out a message (very private)
  • Send individual email messages to those you'd like to invite (even more private, but more labor intensive)

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2.2 RSVP maximum

     One essential choice when designing your event is deciding on the optimal number of people for the event, given your goals, the nature of the venue, and so on. The RSVP maximum count does not include you as the host in the count. Therefore, an event with an RSVP maximum of 5 will actually have 6 people at the event, including you.

     The initial RSVP maximum for your event can be as low as 1, if you only want the company of one other person, or as high as 80. This setting can always be revised upward, up to 10 additional slots at a time. Events as large as 120 or more people have taken place on Linkup periodically, and there is no limit on this number.

     The RSVP maximum can also be revised downward at any time, but once you have a guest list, you cannot revise the number to be lower than the number of people already on your guest list.

     Some people like crowds. Some people like only small groups. Please keep in mind that many people are quite sensitive to the size of an event:

    What many hosts do if their event has not quite filled up by the day of the event is set the RSVP maximum to be the same as the current number of guests. This has the result of "locking" the event, preventing further signups at the last minute. Doing this will automatically produce the "EVENT FULL" notice on the web site. It's important to do this in the case of an event with reservations at a restaurant, for instance, in order to avoid confusion over the number of people for the reservation.

     Many host have also realized that choosing an RSVP maximum has subtle and not so subtle implications for those deciding whether to attend your event. To put it bluntly, events that start with an RSVP maximum of higher than 30 often fail to get off the ground; nobody wants to be the first to sign up in case the event doesn't fly, and events with an explicit goal of gathering a large number of people are often perceived as just trying to "pack them in."

     It's best to start with a modest RSVP maximum, and see what happens when your event is announced. You can always expand your event if the event catches on, but once your event has the kiss of death from appearing too impersonal or possibly promotional, and everybody can see that no one is signing up, there's usually no way to recover the situation, and your event may die an embarrassing public death of unpopularity. Don't start your event at 80, unless you've already gotten a strong previous commitment from many people!

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2.3 Guest list and wait list

     Every event has a guest list, which gradually fills up as members send in RSVPs. If the event fills up completely, a wait list is automatically created. The guest list and wait list interact in the following ways:

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2.4 Reliability threshold for RSVPs

     As a host, you have the right to choose only those people who have proven themselves most reliable on Linkup. You've made an effort in creating your event, so you deserve this choice.

     Also, your specific event may be sensitive to exact group size: a reservation for which you won't be seated until everyone arrives, or a game requiring an even number of players, for instance. You may also just not want to deal with flakes at all, and you have every right to make that choice.

     Every Linkup member has a reliability rating, based on previous behavior regarding attendance, cancellations, and cancellations at the last minute. When you create your event, you can set a threshold such that only those members with a rating as high or higher than the setting you choose can RSVP for your event:

     You can change this setting for your event at any time later on. If you get a set of RSVPs but then notice a lot of cancellations, you may choose to raise the threshold to filter out the unreliable people. If you find that your event is not getting many RSVPs and you think it's because you set the threshold too high, you are free to lower the threshold, and take a chance on the less reliable people.

     Please keep in mind that it is possible for someone to RSVP for your event, and then later flake out on something else, bringing their rating lower than when they signed up for your event. The system only evaluates the rating in regard to an RSVP at the time of the RSVP.

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2.5 Members only events vs. open events

     You can choose whether Linkup members are allowed to bring additional outside guests to your event. This is a matter of being able to set an accurate count for the total number of people at the event, not a matter of excluding anyone. If you choose "open event" in the event creation interface, Linkup members will be able to indicate how many additional people they will be bringing, up to a maximum of 5 per Linkup member on the guest list. Please note that:

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2.6 48-hour cancellation policy

     Another important option for your event is whether you require guests to cancel at least 48 hours in advance. For some events it doesn't matter, but for some events it's crucial for the final guest list to be stable in the few days before the event. If you set your event to require at least 48 hours notice of cancellations, anyone who cancels less than 48 hours before your event will automatically receive a flake factor, reducing their reliability rating and making it more difficult for them to RSVP for events in the future. We think this is only fair, and helps to protect you from "casual" cancellations that adversely affect your event.

     If you have the 48-hour cancellation option on, you will automatically be informed by email the instant any such cancellations occurs, and the system will provide you with the current RSVP count for your event, to help you make adjustments, if necessary (again, restaurant reservations are a good example).

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2.7 Automatic notification of cancellations

     You can choose to be informed by email of all cancellations, no matter when they occur. If this option is turned on for your event, the person sending in the cancellation is required to provide a reason for the cancellation, which will be included in the email message that is sent to you.

     You may choose to turn this option off if your event is not sensitive to cancellations, for instance for a large, loosely structured event. You may also simply not want to get the additional email messages if your event happens to have a lot of "churn."

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2.8 Pre-pay event option through PayPal

     If you are planning an event that will require pre-payment from your guests, such as attending a performance for which you will be buying a block of tickets in order to be able to sit together, the pre-pay option can help. You must have a PayPal account to be able to use this feature, and the email address you use on PayPal must be included in your profile. If you have not entered the email address you use for PayPal in your profile, this option will not even appear in the event interface.

     If you're all set with a PayPal account and your PayPal email address in your profile, just select "pre-pay" in the pulldown menu, and enter the amount you need to collect from your guests. (Please note that PayPal may subtract a service fee from the transfer, so you'll have to take that into account.)

     The Linkup system will automatically generate a PayPal button at the bottom of your event, with all the information for your event already encoded invisibly in the button. All your guests have to do is press that button and log in to their PayPal account for the funds to be transferred to you.

     The Linkup system records all payments for your event that you received through PayPal, and adds them to the RSVP record of your guests. You can see at a glance in your event who has and who has not paid you. The display of payments from guests is also included in the printout for the event.

     Payments are marked as to pending or completed, instant or by e-check, and stamped with the time of the transaction or status report. If for some reason you have to give someone a refund, this is recorded in the event as well.

     Important note: Details of the use of PayPal and policies of PayPal are beyond the scope of this document. Please check with PayPal, or write to Linkup customer service if you have additional questions.

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2.8.1 Recording payments manually for pre-pay events

     You can record a payment manually in your pre-pay event if someone pays you for the event using a method other than PayPal:

  1. View your event online while logged in.
  2. Select "pre-pay functions."
  3. Select "enter manual payment."
  4. Select the guest for whom you want to manually record a payment, and select "enter manual payment" again.
  5. Enter the amount of the payment, and select "save."
     The payment record is added to the RSVP record for that person, is stamped with the time that you recorded the payment, and will be displayed in the event and in the printout for the event.

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2.8.2 Sending reminders for pre-pay events

     Because the Linkup system keeps track of who has and who has not paid you for your event, you can easily send a reminder out by email to everyone who has still not paid you:

  1. View your event online while logged in.
  2. Select "pre-pay functions."
  3. Select "send payment reminder."
  4. If there are certain people you don't want to send the reminder to, uncheck their names.
  5. You have the choice of either sending a message in your own words about the reminder, or using a standardized message from Linkup.
  6. Select "send reminder."
     The reminder is sent immediately to all those guests whose names are checked. The Linkup system keeps track of the number of reminders sent to each guest individually, as well as the total number of reminders you've sent for the event. We hope you'll never have to send a single reminder, but people are people, and sometimes need a nudge.

     We hope this will never happen, but if you've already sent three reminders about payment for your event, the Linkup system will prompt you to remove anyone who still has not paid you.

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2.8.3 Removing guests who have not paid for pre-pay events

     Because the Linkup system keeps track of who has and who has not paid you for your event, you can easily remove from your event everyone who has still not paid you:

1. View your event online while logged in.
2. Select "pre-pay functions."
3. Select "remove unpaid guests."
4. If there are certain people you don't want to remove, uncheck their names.
5. You have the choice of either sending a message in your own words explaining the removal, or using a standardized message from Linkup.
6. Select "remove unpaid guests" again.

Each guest whose name was checked is immediately removed from your event, sent a message by email about being removed, and also assigned a flake factor. We don't think hosts should have to deal with deadbeat guests, so giving deadbeat guests a flake factor helps all other hosts in the future.

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2.9 Crashable / not crashable setting

     Crashers can ruin your event, or make your event more interesting and fun. In any case, you have the right to designate your event as open to crashers or closed to crashers. If you set the "crashable" setting for your event to "off," a notice will be included at the head of your event, stating that crashers will not be admitted to your event. If you don't care about crashers or want to keep your event loose deliberately, just turn it off.

     We want you to have complete confidence in your event and in all Linkup members though, so if you set your event to not be crashable and you still get a crasher, please report this to us immediately. If that person crashed your event when they knew they shouldn't, they're probably doing that to other hosts as well. We'd like to put a stop to that.

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2.10 Sending messages to your guest list, wait list, or both

     Once you have RSVPs for your event, you can send messages to your guest list, as well as your wait list, if you have one. If you are logged in and looking at your event, you'll see a text entry box and buttons to select "guest list," "wait list, " or "both." Obviously, the "wait list" and "both" buttons appear only when you actually have a wait list.

     The message you send will be delivered directly by email, and will also be stored in your event and in your regular message outbox. Even if your guests missed your message by email for some reason, when they are logged in and looking at your event they will be able to view any messages you have sent, and the messages will be coded with the exact time they were sent, for reference. Anyone who joinst the guest list after a message was sent out will be able to view the message from the message display in the event. Messages are displayed in reverse chronological order, with the most recent messages you sent at the top of the list.

     Note: Only your guests will be able to see these messages in your event. To anyone not on your guest list, these messages will not be visible. This system offers a way, for instance, to send the address of a private residence to your guests such that your guests can check the event, but no one else will be able to find out the address.

     You cannot select a sub-set of your guests to whom to send a message, but you can always send a private message to individuals, using the private message system.

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2.11 Automatic reminders for your event

     Reminders are sent automatically by the Linkup system to the guest list for your event 4 days before the event, as long as your event was submitted more than 4 days before the event, of course.

     If your event also has a wait list, a reminder is also sent to everyone on the wait list. The reminder sent to the wait list is somewhat different than the reminder sent to the guest list. Those on the wait list are reminded that they are on the wait list, and reminded that they may be transferred to the guest list at any time, even at the last minute, unless they cancel from the wait list. It is also made clear to them that if they are transferred to the guest list, even at the last minute, they will be expected to attend the event.

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2.12 Expanding your guest list

     As described in the section on "RSVP maximum," you can always expand your guest list, if your event becomes popular. If you have a wait list for your event and expand the RSVP maximum, the exact number of people on the wait list will be transferred to the guest list, and informed of this by email.

     Please keep in mind that if your event started out small and you've now expanded the event significantly, not everyone on the original guest list will necessarily be happy about this; someone who signed up for an intimate dinner party for 6 people may have no interest at all in what has become a large general party.

     With all this in mind, here's how to expand your guest list:

    You can expand the rsvp maximum for your event by 10 spaces at a time.

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2.13 Removing a guest - for any reason

     There are times when, for various reasons, you may need to remove someone from your guest list. Perhaps the event was a pre-pay event, it's past the deadline for payment, and they still haven't paid you. Perhaps someone signed up who clearly did not read or pay attention to the event description, and is not appropriate for the event, for some reason. Perhaps you simply prefer not to socialize with that person, and you need to let them know.

     Whatever the reason, you have the right as host of the event to remove anyone from your guest list, for any reason. After all, it's your event. To remove someone from your event:

The person who has been removed from the event will be informed by email that they have been removed, and the reason you entered will be included in the message sent to them.

     When someone is removed from an event, a "flake factor" is added to the person's profile. This is because nearly every reason for having to remove someone from an event is a negative indication, which other members should not have to deal with. This is only fair, and serves to discourage such inconsiderate behavior on their part in the future, because the additional flake factor will make it more difficult for that person to RSVP for events in the future.

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2.14 Cloning an event

     If your event becomes so popular that you have a long wait list, but you don't want to expand your guest list, you can clone the event. Cloning your event means that you create a copy of your event, with someone from your guest list or wait list as the host of the new clone of your event. The people on your wait list will be automatically transferred to the guest list of the new event. This can be very handy for those situations in which you want to maintain the intimacy of a smaller group, while still being able to accommodate all the people who are interested in the event. To clone your event:

     The host of the new clone will automatically be informed by email that they now have control of the new event, and the people from your wait list who are now on the guest list of the new event will be informed of the change as well. The new event will automatically have an event title the same as the title of your original event, but with "Group 2" added to the title. Your event will have "Group 1" added to the title.

Important note: Though we hope this is completely obvious, you must get explicit permission in advance from the person who will become the host of the new event.

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2.15 Passing an event off to a new host

     Though we hope this never happens, if for some reason it becomes impossible for you to fulfill your commitment to host an event, Linkup offers a way to pass your hosting responsibilities off to someone on your guest list or wait list. Obviously, you must get permission in advance from the person who will be taking over the responsbility of hosting the event. After getting their permission, to make someone on your guest list or wait list the new host of the event:

     The person who has become the new host of the event will be notified by email of the change.

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2.16 Canceling an event

     First of all, if you are considering canceling an event, please first consider whether it would be possible instead to hand off your hosting responsibilities to someone on your guest list or wait list. Obviously if there have been no RSVPs for your event yet this does not apply, but if you do have a guest list already, please try to salvage the event before bailing out. Often you will find someone on your guest list who wouldn't mind at all taking over the event from you, and this means that everyone who has already made plans for the event won't have to change their plans.

     If you still need to cancel the event, here's how:

     Anyone on your guest list or wait list will be informed of the cancellation automatically by email, and the event will be immediately and permanently removed from the web site. Once your event has been canceled, it cannot be restored.

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2.17 Changing the date or time of an event

     We hope you won't have to use this function, because sometimes changing the date or time of an event wreaks havoc on the plans of your guests. However, if you do need to change the date or time of your event, here's how:

     If there are already RSVPs for your event, you will be able to include an explanation of the change for your guests in the message that is sent out when you complete the change of date/time for the event.

     You will also find a checkbox for the option of clearing your guest list. It's very important to make a good decision regarding this function. If the change to the date and time of the event is significant, it is definitely not fair to your guests to hold them to the obligation to attend your event on a different date, or at a different time.

     Important: Do not expect your guests to be available on the new date or at the new time of the event. Unless you know absolutely that the new date and time will not be a problem for anyone, you must release all your guests from their obligation to the event by clearing the guest list.

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2.18 Generating name tags for your event

     For any event you are hosting, the Linkup system can provide a convenient way to produce name tags for all the guests at your event, with one for you as well. The system generates a data file containing the information from your guest list, which you download to your computer, along with a template file in MS Word.

     As long as you've downloaded both files to the same folder on your computer, when you open the template file you should immediately see the first page of your name tags, in preview mode. Then all you do is print out the lablels, either directly to the printer or by saving the complete set of labels as a new document and then printing.

     Both the name tag data file and the name tag template file are MS Word documents. We do not offer support for MS Word itself, so if you have any further questions about the process within MS Word, please consult your documentation for MS Word.

     To use the name tag generator:

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2.19 Uploading an image of the location for your event

     In some cases it's helpful to guests to be able to see a picture of the location for the event, particularly for a location which is difficult to describe. If you have an image available which will help people find the location, you can add it to your event as follows:

  1. Make sure you're logged in, then view your event.
  2. Select "other functions."
  3. Scroll down to the section for uploading an image of the location for your your event.
  4. Select the image on your computer you'd like to upload. The image must be in JPEG format, and no larger than 2MB.
  5. Select "upload image."

     When your image is uploaded, it will immediately appear as a thumbnail both in the response from the Linkup system, and within your event. Selecting the thumbnail will open a new window with the full size image.

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2.20 Uploading pictures after your event

     If you've taken pictures at your event, you can upload your pictures to the event on the site. The day after your event is over, the Linkup system automatically presents an interface within your event for uploading your pictures.

     Pictures must be in JPEG format, and cannot be larger than 2MB, but there is no limit to the number of pictures you can upload. You can also add a caption to each picture that you upload.

     You don't have to worry if your original picture is too big for the screen, because the Linkup system will automatically resize any picture whose dimensions exceed common screen sizes.

     By the way, any of your guests will also be able to upload any pictures they took at the event as well, but no-one else will be able to.

     As host, you can delete any picture that has been uploaded either by you or any of your guests:

  1. Make sure you're logged in, then view your event.
  2. Select the thumbnail image of the event you want to delete.
  3. At the bottom of the image will be a button labeled "delete image," and a confirmation checkbox.
  4. Check the box, push the button, and the image will be permanently deleted from the server.

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2.21 Follow-up report for your event

     The day after your event, you'll receive an email message containing a link to a follow-up report for your event. It's important that you take a few moments to fill out the follow-up report for each of your events. This is the only way we can keep the reliability of Linkup members at a high level. Filling out the follow-up report is easy, and takes only a few seconds.

     On the follow-up report you'll be able to record any no-shows, lame excuses from guests, or issues with your event. You'll also be able to include a note to Linkup administrators with suggestions or requests. If you send in your follow-up report and then have to make revisions, all you have to do is access the URL for the report a second time to record the revisions.

     If all went well, we still want to hear from you, so please do that the time to fill out a follow-up report for each of your events.

     In case you don't receive the request by email to complete the follow-up report, you can always find your uncompleted follow-up reports in three places:

  1. In the event itself.
  2. The "my events" link, available on every page of the site.
  3. Either of the links labeled "create public event" or "create private event."
    In the event itself, you will find the link to the follow-up report in the middle of the event. In "my events" and the event creation interface, any follow-up report you have not completed will appear at the top of the page, as a direct link to that follow-up report.

     If you need to revise a follow-up report to remove flake factors, you can always either revisit the original URL of the follow-up report, or use the link to your follow-up report which appears in your event.

Please note that you can only assign flake factors when you first send in your report, but not after. If you visit your follow-up report again, you will only be able to remove any flake factor you originally assigned.

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2.22 Copying your event

     Want to repeat your event on a new date? It's easy.

    If the event you want to copy has already taken place:

    If the event you want to copy has not yet taken place:
  • View your event while logged in.
  • Select the button labeled "other functions."
  • Select the button labeled "copy event."
    In both cases, absolutely all of the information and previous settings of the original event will appear in the event creation interface as a new event. The copy of your event is not actually created until you finish editing the copy, and send it in. Just select a new date, make any other adjustments necessary to the copy, and send the event in just as you did for the original. Copies of events are not automatically approved, but are placed in the event queue for evaluation just like any other new event.

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2.23 Keeping your home address private

     If you are having an event at your home, you may want to keep your exact address private, even though the event itself is public. The best to do that is like this:

Because of the way the message system to the guest list works, even if someone else signs up for your event after you've sent the message, they will still be able to see the message and know how to get to the event, but the message containing your exact address will not be visible to anyone else.

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3 Types of Events

3.1 Large vs. small

     Large events are not for everyone, just as small events are not for everyone. It's important when designing your event to choose carefully the size of your event, based on your own goals for the event.

     It's also crucial to not cave in to pressure to expand your event if what you intended as a small event generates strong interest. We understand the temptation to expand an event in response to requests, but expanding an event beyond its original intended size may have unintended consequences:

  • People who signed up for the event when it was small may cancel, and it wouldn't be fair to penalize those people for canceling for an event whose essential nature has changed since they signed up. Therefore you may end up with a communication burden from people who no longer want to attend an event that no longer matches their expectations.

  • You may have to change venues or otherwise change plans, which may cause confusion if the change of plans does not reach everyone.

  • Many people change their attitude about a social commitment when a group is large. Don't be too surprised if lots of people who signed up for your big event don't actually show up. In other words, you may be inviting unpredictability in actual attendance at the event because often people have little reluctance to flake out on a large event, because they see themselves as just a drop in the big bucket you've created.

     Keep in mind that a large event is not necessarily complex, and a small event is not necessarily simple; you can go hiking with 30 people by just meeting at a trailhead, but an intimate dinner for 6 may require detailed planning.

     Also keep in mind that if you make your event open to outside guests, you have basically lost control of the size of your group. If you intend the group to be small, it's a mistake to make the event open to outside guests, because each Linkup member can then bring up to 5 additional people, which can immediately change the size of your group by an order of magnitude.

     If you want an intimate event, in which everyone in the group can hear and see everyone else consistently at the same time, the realistic maximum number is 6. Beyond this number, the group inevitably breaks into separate conversations, and the effect of an intimate conversation as a group is lost.

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3.2 Highly planned vs. flexible

     Some hosts feel they have to plan out every detail of their event in advance. Others prefer looser arrangements. Detailed planning can be either positive or negative. Loose arrangements can also be either positive or negative. On Linkup, we've had hosts who planned all the details of their events beautifully, and produced a wonderful experience for their guests. We've also had hosts who were so detailed in their planning that they began to oppress their guests, who then began to cancel. Setting clear expectations and having a reasonable plan is good, but please don't equate rigid planning with being a good host. They're not the same thing at all.

     Some of the best events are those in which there is some flexibility in arrangements, allowing guests to participate more actively in the development of the event.

     There is one area in which looseness is never a good thing, however, and that is in whether guests can find the event and find the host in the first place. If your guests can't find you, you've truly blown your event already, and blown it completely. You simply must provide a clear, unambiguous place and time to meet, as well as a way for guests to recognize you, or recognize the group. This means:

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3.3 High host responsibility vs. low host responsibility

     Hosting should be a pleasure for you, not an act of martyrdom. We think the only valid reason to host an event is because you want to. There is no inherent virtue in taking on unnecessary responsibility, though of course we want your event to go well, and for everyone to have a good time. Please don't think that your taking on all kinds of responsibility automatically makes your event a good event, because it doesn't.

     Some of the best events are those in which guests feel honored to help, either in the planning or the execution, or both. If you find yourself feeling a bit overwhelmed, we encourage you to simplify your event, and possibly ask for help of some kind from your guests. Generally there are people who are more than happy to help.

     We believe the best events are those that combine high value with minimum effort. What is most important to most people, after all, is simply being in the company of other people. Just get people together in a way that is easy for everyone, including you, and you've already created a wonderful event.

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3.4 Free vs. potluck vs. pay-your-own-way vs. pre-pay

     Most events on Linkup are either free, or everyone pays their own way. We encourage you to keep payment arrangements as simple and straightforward as possible. We also strongly encourage you to be absolutely clear with your guests about the nature of the payment arrangements:

     The last thing you want is some guest who "thought the event was free," or "couldn't get to an ATM," and stiffs you.

     Pre-pay events are traditionally the biggest hassle. It's amazing how difficult it can be sometimes simply to collect a few bucks from people in advance. We want to make this much easier for you, so the Linkup system offers a way of collecting funds from your guests in advance, using PayPal. Funds can be transferred from your guests to you immediately. Here's how it works:

  • You must already have or must establish a PayPal account. This is easy, and usually takes only a couple of minutes. You can use either a credit card or a bank account linked to PayPal.
  • You must enter the email address you use on PayPal in your profile. There is a separate field in your profile in which to enter this information.
  • Once you've entered that email address in your profile, the next time you create an event you will find an additional option for "pre-pay" in the pulldown menu.
  • Enter the amount you need your guests to pay you in the dollars and cents field.
  • Your event will now automatically include a button at the bottom of the event that is coded with all the necessary information: event title, your email address on PayPal, and amount you will be paid.
  • You will be informed by email when a payment is received, and in most cases the funds will be immediately available, though sometimes there will be a delay of 3-4 business days if the person paying you does not have their PayPal account linked to a credit card.
     Specific questions about the PayPal system itself should be directed to PayPal, not to Linkup.

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3.5 Commercial venue vs. outdoors vs. private home

     The differences between simply meeting at a trailhead for a hike, or negotiating with a venue on the details of your event, or holding an event in your home are enormous. Obviously, all of these options are open to you, but they all have quite different implications.

     Hosting events at free outdoor venues not requiring reservations has the virtue of simplicity, but the drawback of unpredictability due to weather, and sometimes the drawback of not providing the clearest exact place to meet.

     Commercial venues such as restaurants provide a clear place to meet, especially using "reservations under the name of..." but you have to make the effort of making reservations, and if you have sudden changes in your guest list from either cancellations or new guests, you have to call in a change of reservation with the venue. A commercial venue that is flexible and does not require reservations is often a very good choice for certain events, usually small casual events.

     Sometimes a particular commercial venue is just the thing for your event, but dealing with some commercial venues can become elaborate, especially if your plan is to create a special experience through the venue. The decision to use such a venue is a tradeoff between the effort and complexity sometimes involved, and the benefit of a special experience for you and your guests.

     For instance, commercial venues often want and may even demand an accurate number of people to expect, because they are trying to fill the venue, and have their own planning to deal with. If the number of people who actually arrive at the venue for your event is significantly larger or significantly smaller than you told them, this may affect your relationship with the venue, both at the event and in the future.

     While we encourage you to be creative and we encourage your initiative in planning great events, we suggest that you think carefully before ever committing to pre-payment to a venue for an event; if your guests don't materialize to cover your costs, you may get stuck with the bill. Don't let that happen; either choose a venue that is flexible and doesn't require pre-payment, or make absolutely sure you'll be covered by contributions from your guests.

     Another issue to be considered is simply the noise level at the venue. If you want your guests to be able to converse easily, you must carefully select a venue that is not only quiet at the time you visit to review the venue, but is guaranteed to be quiet at the time of your event. There's not much point in creating an event for "a quiet evening of conversation" if it turns out that the venue you chose has mindless, pounding music at the time of your event.

     Holding an event in your own home is a different matter. You have control of the environment, but different considerations apply:

    While we cannot give advice on every matter relating to your own home, we can tell you this:
  • You can provide your exact address only to your guests through the Linkup system simply by waiting until a day or two before the event, and then sending a message to your guests. Even guests who did not read their email will still be able to view your message containing your address as a note in the event, which will not be visible to anyone who is not on your guest list.
  • It's your event, and your home. You can choose who you do or do not want in your home, before or during the event.
    We encourage you to show hospitality, but we also encourage you to deal assertively with any issue of concern to you.

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3.6 Multi-Day Events

     There are two types of multi-day events:

  1. An event for which the entire series of days is a single commitment, in other words signing up for the event means signing up for the entire span of days of the event.

  2. An event which takes place over a series of days, but each day is in effect a separate event, and each individual day is a single committment.
     For an event which is a single commitment to a series of days, a backpacking trip, road trip or cruise, for instance, use the "duration" function when creating or editing your event. The duration of the event can be indicated in either hours or days, but obviously for this type of event you would use days. There are no "half-day" units, only full days. If you need to explain the exact departure and return times, please do so in the event description.

     For an event taking place over a series of days, with each day as a single commitment, it's best to create an individual event for each day. That way each event on each day will appear within that day on the calendar, and members will be able to choose the individual days they would like to attend. The best way to set this up is to create a "master event" for the first day of the event, then copy the event using the "copy" function, setting a new date for each of the copies.

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4 The Goals for Any Event

4.1 Make sure you have a good time

     The first goal of your event should be to make sure that you yourself have a good time. If you don't have a good time at the event, why should your guests? We strongly suggest choosing activities that you yourself would love to do anyway, but would be even better with other people to share the experience.

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4.2 Help your guests have a good time

     Presumably you have already set clear expectations for your event, so that everyone who arrives has a good idea of what to expect of the event.

     Even when you've set clear expectations, many guests are slightly nervous about meeting new people. This is understandable. You can easily make it much easier on everyone by greeting each person individually, and introducing them to at least one other person. Most people truly appreciate being greeted personally at an event, especially if they are new to Linkup, or don't know you or any of your other guests.

     We realize this might sound too basic, but once again it's amazing how often people overlook these basic considerations in everyday practice. It's also all too easy as a host to get wrapped up in your own experience, and not keep your guests' experience in mind.

     We think the best hosts are those who manage to have a wonderful time themselves at an event, while actively providing their guests with social opportunities, and making each person feel welcome.

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4.3 Make it easy on yourself

     As much as possible, make it easy on yourself. Let's face it, a stressed out host is also a host who's probably not much fun. Any way you can think of to make the experience of hosting as pleasant, as positive and as energizing as possible is clearly a good thing. Some suggestions:

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4.4 Make it easy on your guests

     It's usually easier on you when you also make it easier on your guests:

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5 Designing Your Event

5.1 Knowing what you want

     So what is your event all about? What's it for? What do you want out of your event personally? What do you want for your guests? What do you want from your guests?

     It's best to be clear from the very beginning about the goal of your event. This clarity can then be communicated to everyone who reads your event, therefore attracting to your event exactly those people who match what you want for your event. If you aren't clear in the event itself about what your goal is for the event, you may end up with an event that wasn't at all what you wanted or expected.

  • Looking for quiet, substantial conversation? Say so clearly.
  • Looking for a few sturdy hikers for a strenuous afternoon? Say so clearly.
  • Just looking to meet a few new folks? Say so clearly.
     If you don't say it clearly in the event, how will anyone know? We recommend that your goal for the event be the very first thing you write in the event description. Most people don't read, but just skim, so you're better off putting the most important information at the very beginning of your event.

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5.2 Who do you want to want to attend?

     Often your goal as a host is to find certain people, or certain kinds of people, or people who are interested in a particular activity or subject. Therefore you want your event to be attractive to exactly those people.

     The best thing you can do is think hard about what would be appealing to those people, and make sure you include those factors in your event. What is going to matter to the people you want to attract to your event?

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5.3 What do you want the experience to be for your guests?

     We know this might seem obvious, but it's important to think about what you want the experience of your event to be for your guests. Put yourself in the place of one of your guests; what would you want the event to be like? Keep in mind that through every choice you make as host, you are creating an experience for your guests. If you were a guest at your own event, would you want to feel:

     Think about what you can do to help create that experience for your guests.

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5.4 Choose a venue that supports your goals

     A venue can either support or conflict with your goals, in some of the following ways:

     There's not much point creating an event for intimate conversation in a noisy, crowded venue, nor is there much point creating an event that is so difficult to get to that no-one wants to make the effort. Unless you are already directly familiar with the venue, it's best to actually go to the venue and look it over, and ask some questions. Pictures and descriptions on CitySearch are simply not going to give you enough information to decide. In some cases, you should also ask the venue what the environment will probably be like on the date and at the time of your event. Many a cozy restaurant or bar becomes a noisy mob scene at certain times. Find out!

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5.5 Advance notice

     It's crucial to allow enough advance notice for your event, or your event may not be successful. A bare minimum of 48 hours advance notice is generally required for an event to be successful, but 72 hours is better, and one week or more advance notice is even better. Keep these factors in mind:

     So please, if you want your event to be a success, allow plenty of advance notice.

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5.6 Writing a great event title and description

     Most people are busy, so when they look on the web site or read the events digest, they make decisions very quickly about whether they're even going to click on your event in the first place. The decision of whether to click on your event is based primarily on the title of your event. We've seen wonderful events get a poor response simply because the title of the event made the event sound not very appealing. Compare the following two event titles:

  1. "Dinner"
  2. "Thai Dinner Downtown - Make New Friends!"
     The first title is boring, says nothing, and has no appeal. The second is much more appealing, and already makes clear the nature of the event. Please write an event title that does your event justice, and helps people decide right away whether they're interested.

     It's equally important to write a great description for your event, a description that includes all the information people will need to decide whether they want to attend. The best event descriptions are clear, to the point, include all necessary information, and are presented in a way that makes the event appealing. If you've designed a great event, you then have to accurately describe the event.

     It's also important to present information in the order you believe will be most important to other members. There's not much point starting your event description with elaborate details of where to meet, when the reader doesn't even know yet what the event is about, or whether they would want to attend.

     Suggested order of information in your event description:

  • The nature or purpose of the event
  • Links to additional information on the event or venue
  • Details of where and how to meet

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5.7 Editorial guidelines for event titles

     Many event sites experience a descending spiral of event titles such as "You MUST come to my FABULOUS EVENT!!!!" or "ONLY $45! GET YOUR TICKETS NOW!!!"

     If even one event title like that is allowed, it's soon followed by many more. Eventually, the titles of events themselves can become a big turnoff.

     We want something much better on Linkup, so we use the following editorial guidelines for event titles, with no exceptions:

     1) No words in all capital letters, except official acronyms of organizations, such as AMC or MOMA.

     2) All words in capital initials only, except most prepositions and articles, such as "for" and "a."

     3) No exclamation points or other needless emphasis.

     We cannot ever make exceptions to these guidelines, because if we ever do it would cause an immediate flood of garish event titles, followed by accusations of inconsistency and favoritism, all of which would be a big waste of time for everyone.

     It's ultimately in the best interest of all members of Linkup to preserve consistently high quality in all of the details of events, including details of event titles.

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5.8 Setting expectations

     Setting clear and accurate expectations for your guests and potential guests is probably the most important thing you can do before your event. There are many reasons for this:

    Everyone is trying to decide exactly which events to attend, or not attend. You should provide as much information as you can to help them make that decision.

     Below are some aspects of events we know are important to most guests:

  • What is the exact purpose of the event? To meet new people? To practice French? To expand business connections?
  • What will be the size of the event? To many people, there is a fundamental difference between an event for 6 people and an event for 60 people. If your event is initially posted as a small event but you may expand it in response to demand, say this clearly in the event so that those people who prefer small events can make their own decision.
  • Is there a preferred age range?
  • Is this event for singles, or not for singles?
  • Is there a preferred set of characteristics of guests?
  • Is absolute promptness expected at the start of the event? If not, how will stragglers find you?
  • How long will the event last? Do you expect your guests to stay for the whole event?
  • Is any sort of proficiency required?
  • Is the event demanding or strenuous in any way?
    It's up to you to think through exactly what information your guests are going to need in order to make an informed decision, and so that the experience of your guests at your event will match their expectations. If in doubt as to what to include, say more rather than less.

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